Online reviews are fast becoming an important part of many businesses, including our own. Take a moment to read a few of the kind words our customers have had to say about our agency. Or if you’d be so kind, leave a few of your own…
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Recent Reviews
Based on 29 reviews
John M.
20:00 06 Feb 20
Handled all our home, vacation home, auto, boat & umbrella policies while we lived in Jefferson. Still do it all now even though we have moved 250 miles away. Great service, integrity & patient, honest advice. Looked around but could not find anyone as committed to finding the right products at great prices. No "cookie cutter", "one size fits all" solutions here!
Warren F.
17:44 08 Sep 19
Took time with my insurance claim and Randy called Insurance Company and started to claim right away within two weeks we had the claim settled what's the other insurance company
Douglas S.
17:11 11 Dec 18
Nice hometown agency
Michelle H.
10:56 22 Jun 18
I waited too long to have Randy and Deb switch my policies over....wish I would have done this a few years ago! Service is always excellent and every phone call is answered quickly. I would definitely refer people here...thanks for the great service guys!
Jeff JJ G.
20:24 21 May 18
When I bought my home in 2013 I shopped around for homeowner's insurance & Randy got me a better policy than anyone else including my previous insurer. When i added my auto policy, he didn't just slap the car on the same company. He worked up a better deal by finding that in my instance, having an auto policy with a different carrier than my home gave me the same coverage for less money. That was unexpected but welcome news. Thanks!
Lucy R.
18:33 16 Nov 17
I had to find Insurance for a family with one son that has a less than stellar driving record. Randy looked both at individual and family rates with a number of companies, to find the best rate. We have our cars, house, moped, boat and camper with Randy and Deb. I refer whenever I get the chance.
Mary Austin D.
20:08 31 Oct 17
I call with questions and they always have or get me the answers. Reliable, friendly, professional. Referred other customers to them.
Sam L.
20:05 20 Sep 17
Super easy to work with! Never had any issues! Very friendly!
Kris P.
20:27 10 Aug 17
Stauffer and Klug are very professional and easy to work with. They take care of all the details
Diane Lang P.
04:54 23 Jun 17
Had excellent response, both phone and email, when my car was damaged by a thief and wonderful, prompt service in making adjustments to policies. Very nice to have local service instead of a faceless entity.
Caitlin G.
16:38 23 May 17
I have enjoyed working with Stauffer-Klug. They have always been helpful and kind with any questions I may have!
nicole L.
21:04 17 May 17
Saved us a ton of money!
Kristina S.
18:54 17 May 17
Found me great insurance and great rates for my auto and life insurance- Thanks!
Becky A.
15:08 04 May 17
I called last minute for home/auto insurance and they gave me the best price around and helped me out as I am a first time home buyer. They were prompt returning my calls and getting me the information. Very easy to work with. Thank you!
Bonnie N.
17:13 19 Apr 17
Always good experience. They are always helpfu and courteous and knowledgeable.
Marcie T.
00:30 18 Mar 17
We dealt with Randy and found him extremely knowledgeable, friendly, and thorough.
Suzy S.
00:48 17 Mar 17
Love the fact they both are home town people. Know how to treat you so nice and respected. They got me a great deal and went over and above for me. Love that cause now a days businesses don't do that. But these two are great people and great insurance.
Heidi J.
16:39 07 Mar 17
Someone was always there to take our call and provided us with numerous quotes as we tried to decide what policy was best for us. They are very responsive and always made time for our questions. Randy was also willing to meet with us after business hours to review our options for consolidating policies. He was very gracious and willing to spend as much time with us as needed to make sure all of our questions were answered. We would recommend them hands down, any day!
St. John's L.
14:12 28 Feb 17
Great people! Genuine concern for what I needed. Always there to advise the best course of action. THANK YOU!
Ruth F.
13:53 28 Feb 17
Randy and Deb are very friendly and do a great job of helping you with all your insurance needs!
Russ H.
23:10 27 Feb 17
Randy found me a policy for my Siding business that I could easily afford. I was treated like an old friend which is a good thing because that's what I am.
Jeff G.
18:29 30 Jan 17
Most honest & friendly insurance agents I've ever dealt with. I'll keep them for as long as I'm in the area.
Lori S.
01:38 30 Jan 17
They are GREAT! Always there when you need them. Very helpful. Great prices!
Philip K.
22:23 29 Jan 17
I'm thankful for all the help and support I've gotten from Stauffer-Klug Insurance. Randy and Deb find us the best rates, are exceptional in their service, and always cordial on the phone.
EJ C.
22:13 29 Jan 17
Randy cares about finding you the best rate and doesn't just stick you with a policy if he doesn't think it's worth it.
MarkandPam T.
11:27 23 Dec 16
Deb and Randy saved us hundreds over our last company and got us better coverage. Friendly and knowledgeable! Good people-GREAT RATES!!
Patty Prust H.
22:42 22 Dec 16
Randy found great policies for our house and cars. After reevaluating our coverage later on, he managed to reduce our premiums by half. We had been paying American Family far too much for a long time. Thanks Stauffer-Klug insurance!
AJ L.
00:49 03 Feb 16
Great people, Great service! Plus great rates!!!!!
